We offer flexible delivery options that work for you. Choose between next day delivery, a day of your choosing, or weekend delivery free of charge. You can also opt to have your delivery four or more days from ordering, but we’d suggest getting it sooner rather than later!

We will send you a text and email the day before your delivery with a 2-hour window that we plan to deliver your item(s), however we understand that sometimes this isn’t convenient, so we do offer a Premium Time Slot option. Choose between: by 10am, morning (7am-12pm), afternoon (12pm-6pm) and evening (after 6pm).

If you miss your delivery, then give us a call and we will rearrange a new delivery time for you. Re-delivery charges may apply. For more information, check out our delivery page.

We offer a range of additional services to make your experience as stress-free as possible. For example, we offer old mattress removal where we will take your old mattress and ensure it is recycled in a sustainable manner (we’d hate to see it go to landfill!). We also offer room of choice delivery - we know that getting your new mattress to the right room can be a struggle, so let us do it for you. These services can be added to your basket in the checkout process.

We hope you love your new item(s), but if for some reason you’re not completely satisfied, we offer a no-hassle returns service. If your item(s) arrives damaged, or isn’t exactly what you ordered, please contact our friendly customer service team within 24 hours with pictures of the item(s) and they will be happy to help.

If you wish to send your item(s) back for any other reason, they must be unopened and in their original packaging. Read our returns page for more information.

Yes! We know that a new mattress is an investment, and you want the best of the best, so we offer payment options for orders over £400 using the popular and trusted finance provider Klarna. You can choose between paying within 30 days, spreading the payment over 3 instalments or 0% finance over 6 or 12 months. Head to our finance page for more information.