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We’re here to help you!
For the fastest answers to your questions, chat with our AI sleep expert, Kip™.
Whether you need help finding your dream mattress, need help with your order, or have a question about a product, we're here to help. Chat with us in any of the ways listed below.
Chat with Kip™
Ask our AI sleep expert anything for an instant answer, morning, day or night. You'll find Kip™ in the bottom corner of your screen ready to help 24/7.
Sales Hotline
Speak to our Sales Hotline who can help you decide and purchase your perfect new mattress or bed.
- Mon - Fri: 9am - 5pm
- Sat: 9am - 3pm
- Sun: 10am - 4pm
- Bank Holidays: 10am - 4pm
After sales help & support
Got an issue or question about your order? One of our customer service team will be happy to help.
Customer Services
Our Customer Service team are here to help!
- Mon - Fri: 9am - 5pm
- Sat: 9am - 3pm
- Sun & Bank Holidays: Closed
Common sleep questions, solved!
Order by 6pm Monday to Friday, 12pm Saturday, and 3pm Sunday to enjoy next day delivery. When browsing our products, you'll be able to see which are available for next day delivery.
We offer free delivery on Saturdays and Sundays.
We can request the driver to call you prior to delivery. Please make use of the delivery instructions during checkout to request this, as well as adding other details that will help the driver during delivery.
Yes, we offer a Mattress Disposal & Recycling service, which costs £39. When you proceed to checkout, you will be able to add the service onto your order.
Our delivery drivers will only take items into your house and/or upstairs if a Premium Room of Choice upgrade is purchased. If this service is not purchased, we can only deliver to the first accessible ground floor door of the property.
We are dedicated to offering you the highest quality for the lowest price, and we are confident that our prices are some of the most competitive you'll find. As such, we don't offer a lowest price guarantee. However, you're welcome to chat with one of our helpful Sleep Advisors to discuss your budget and find the perfect product for you.
Need more info? We've got you covered
MattressFinder™
Unsure of which mattress to choose? Find your dream mattress in minutes using our MattressFinder™.
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Want to see our products in person? Visit our showroom in Whitstable and chat to our experts.
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*Delivery charges may apply for some areas. Please see our delivery page for more information.
1. Order by 6pm for next day delivery between Monday-Friday, 12pm on Saturday and 3pm on Sunday. The 'Order by' time may be subject to change dependant on our delivery partners.
Bedsonline.biz Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 710091) and acts as a credit intermediary and not a lender, offering credit products provided exclusively by Klarna Bank AB (publ). Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.
MattressNextDay, 116 Joseph Wilson Industrial Estate, Whitstable, Kent, CT5 3SN