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Rated Excellent
Easy to order, well informed on delivery time. Delivery was early, the guys were efficient. No complaints.
Very pleased with mattress. Communication about delivery was very good. However despite only 2 bedrooms and the bed frame being empty the delivery man put the mattress in the other bedroom so we had to move it ourselves. We paid the extra 19 for it to be put into the room we wanted. Perhaps he didnt understand but anyway all is good and we would use again.
Excellent customer support! I placed the order on-line for next day delivery. Once done, I decided to modify the order which was easily organised by customer service. Text messages kept me up to date on delivery date.
Arrived so quickly and delivery was smooth. They phoned before arriving and we were given a sensible delivery time frame. Mattress was a great price and far more competitive than other physical shops we looked at. The mattress is good quality and my daughter has slept so well. Happy we went with it!
1st class service - excellent communication.
Kept promises. Great communication.
Although initial delivery cancelled, good communication re new date.Delivery on the day was late, but again got informed.Did arrive on the day specified.
I think it's fine. My grandson uses it. I didn't realise it came flat packed which was a problem and I wasn't told they did a service that took away and old bed. We had dismantled the old bed and moved it, but the new one was dumped at the front door. For me being disabled it made it hard.
Kept me informed on delivery time which is such a bonus when you're waiting in. Really helpful polite lads made the delivery. Would highly recommend
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